Our ultimate goal is to provide total customer satisfaction with "zero defects" upon settlement. Since our inception in the early 1960s, we have developed a reputation as a "Company Built on Integrity and Backed with Pride." Our professional and experienced team brings uncompromising service and individual care and concern to every homeowner relationship we develop. In support of our commitment to total customer satisfaction, Timberlake Homes is proud to provide to you, through 2-10 Home Buyers Warranty, a one-year limited warranty on your basic home, a two-year limited warranty on mechanical systems, and a ten-year limited warranty against major structural defects. We provide each purchaser with a copy of the "Sample Warranty" upon contract which explains the warranties in detail.
At contract signing, you will be given a "Homeowner's Maintenance Manual," which will help guide you through the care and upkeep of the many components of your new home. The Manual takes you through the entire home purchase process and will be a tool you will use throughout your purchase experience. Following settlement, you will receive your official Warranty Documents from 2-10 Home Buyers Warranty.
We invite you to review criteria for qualifying warranty repairs, reporting procedures, and warranty service processing procedures with your sales representative.
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